In this extract, Zerlinda discusses the topic of family members being appointed as trustees, in the same scheme, and if it serves as a difficult situation for the rest of the trustees and potentially be a conflict of interest.

In this extract, Zerlinda answers the question: "How to deal with owners who don't want to contribute to maintenance of windows because they bought theirs at their own expense?"

In this extract, Zerlinda answers the question: “How should managing agents deal with baby overcrowding?”

In this extract, Zerlinda answers the question: “Should you record a meeting, who owns the recording, and as a managing agent can you share it?”

In this extract, Zerlinda answers the question: “When do you get the minutes of previous AGMS.”